Job description
Evergreen Support is hiring a Customer Onboarding Manager to plan onboarding timelines, coordinate account handoffs, and improve customer activation.
Responsibilities
- Coordinate onboarding plans for new customer accounts.
- Track milestones and remove blockers during implementation.
- Document repeatable onboarding improvements.
Qualifications
- Customer onboarding, implementation, or account management experience.
- Comfort managing multiple customer timelines at once.
- Clear communication across support, sales, and product teams.