Job description
Evergreen Support is hiring a Customer Support Coordinator to triage inbound requests, maintain queue quality, and help customers get timely answers.
Responsibilities
- Route inbound cases to the right owners and queues.
- Resolve account questions using documented workflows.
- Flag recurring issues for support operations leaders.
Qualifications
- Experience in customer support, service operations, or queue triage.
- Strong written communication and attention to detail.
- Ability to work consistent part-time remote shifts.